Privacy policy
October 11, 2025 At **Kim’s Rentals**, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, complete a booking, or communicate with us.
1️⃣ **Information We Collect** We collect only the information necessary to provide our rental services, including: * **Contact details** (name, email, phone number, address) * **Payment information** (handled securely through third-party processors such as Stripe or Square) * **Event details** (rental dates, item selections, delivery/pickup notes) * **Photos or testimonials** (only with your permission for marketing or social media use) We do **not** sell or share your personal information with any third parties for marketing purposes.
2️⃣ **How We Use Your Information** We use your information to: * Process bookings and payments * Communicate about your reservation or any changes * Send invoices, receipts, and reminders * Improve our services and website experience * Comply with legal and tax requirements
3️⃣ **Payment & Security** All payment processing is handled through secure, PCI-compliant third parties (such as Stripe or Square). Kim’s Rentals does not store or have access to your full credit card details. We may use a temporary authorization hold for security deposits; this is managed securely by our payment provider and released after your rental period.
4️⃣ **Cookies & Website Data** Our website may use basic cookies or analytics tools (such as Google Analytics) to understand how visitors use the site and improve performance. You can disable cookies in your browser settings at any time.
5️⃣ **Photo Use & Social Media** With your consent, we may share photos of rental setups or events on our social media or website to showcase our work. You may withdraw this consent at any time by contacting us.
6️⃣ **Your Rights** You have the right to: * Request a copy of the information we hold about you * Correct or update your information * Ask us to delete your personal data (unless required for legal reasons) To make any of these requests, contact us at [email protected]
7️⃣ **Data Retention** We retain customer records only as long as necessary to complete bookings, provide customer support, or meet accounting/legal requirements.
8️⃣ **Updates to This Policy** We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
9️⃣ **Contact Us** If you have any questions about this Privacy Policy or how your information is handled, please contact: **Kim’s Rentals** Carlsbad, California [email protected]